Mbelemama - Privacy Policy

We take your privacy very seriously. This Privacy Policy outlines the types of personal information we collect from users, how we use that information, and how we keep it secure. Our goal is to be transparent about our data practices and to give users control over their personal information.

We will update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Users will be notified of any changes to this policy via email or other means. It is important that users review this policy regularly to stay informed about our data practices.

By using our mobile application, you acknowledge and consent to the collection, use, and storage of your personal information as described in this Privacy Policy. If you do not agree with any of the terms of this policy, please do not use our platform.

If you have any questions or concerns about our Privacy Policy, please contact us at admin@mbelemama.com

Information We Collect

To use our mobile application, users must create an account using their email and full name. We collect this information to authenticate users, to provide them with access to our platform, and to personalize their experience. Users are also required to add at least their country and state/region when signing up.
Optionally, users can accept to grant us access to their current location. This information is used to provide personalized services to users and to serve them with the best possible experience on our application.

Along with personal information, we also collect some basic information that we use with our third party services for payment transactions. This information is encrypted and protected by our service providers. 

If users seek loans from financial institutions through our platform, we collect personal and financial information such as identification numbers, home and business addresses, and production capabilities to facilitate loan approval.

Use of Information

We use the personal information we collect to provide users with access to our platform and to facilitate transactions between sellers and buyers. We may also use this information to communicate with users about their accounts, respond to inquiries, and provide customer support. Additionally, we may use the information we collect to improve our platform and to personalize the user experience.

Sharing of Information

We do not share user data with third parties except as necessary to provide our services, such as with payment processors to facilitate transactions or with financial institutions to facilitate loan approvals. We may also share data with law enforcement agencies or other parties as required by law.

Account Information

You may edit your account information by logging into your account via our mobile app. You can as well delete your account at any point in time. Note however that, we may retain certain information as required by the law.

Data Security

We take measures to protect user data during storage and transmission, including the use of encryption and other security technologies. 

Compliance with Data Protection Regulations

We comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR). Users may contact us to exercise their rights under these regulations, including the right to access, correct, or delete their personal information.

Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Users will be notified of any changes to this policy via email or other means.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at admin@mbelemama.com.